Q: Can I cancel or modify my order?

Modify Modifying an order is possible so long as the merchandise has not yet entered the packaging or shipment phases. Please contact us if you do not have an Hyperloop Sounds account and would like to make changes to an existing order. Cancel All sales are final. We are unable to offer refunds at this time.

Q: Are taxes included?

Taxes The prices listed on individual product pages are calculated based on the location you are shopping from. In order to ensure you’re seeing the most accurate pricing, taxes and delivery fees while you browse, make sure to select your shipping country at the bottom of any page.

Question 1

How much does shipping cost?

Accepted Answer

All shipping rates will vary depending on a few different factors, some of which include:

* Domestic vs International shipments
* Total weight of package

Question 2

How do I return or exchange an item?

Accepted Answer

If you are not satisfied with your online purchase you can return your goods, provided we get them back within 14 days of receipt and in perfect original saleable condition, in the original packaging and with all tags attached.
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Hyperloop Sounds does not process direct exchanges. We ask that you return the merchandise for a full refund and place a new order for the preferred item(s) at your earliest convenience.
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Exchanges are dependent on current stock levels and item purchased. Please email hyperloopsounds@gmail.com with your name and order number for any exchange inquiries.

Question 3

Can I cancel or modify my order?

Accepted Answer

Modify
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Modifying an order is possible so long as the merchandise has not yet entered the packaging or shipment phases.
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Please contact us if you do not have an Hyperloop Sounds account and would like to make changes to an existing order.
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Cancel
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All sales are final. We are unable to offer refunds at this time.

Question 4

When will I receive my order?

Accepted Answer

*Due to current social distancing measures, order processing and shipment times may be delayed*
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Once your purchase has been completed, an e-mail confirmation will be sent to the address on file. This e-mail acts as an invoice and includes your order number.
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Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information, allowing you to keep tabs on the progress of your delivery.

Question 5

Are taxes included?

Accepted Answer

Taxes
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The prices listed on individual product pages are calculated based on the location you are shopping from. In order to ensure you’re seeing the most accurate pricing, taxes and delivery fees while you browse, make sure to select your shipping country at the bottom of any page.

FAQ

Frequently asked questions

How much does shipping cost?

How do I return or exchange an item?

Can I cancel or modify my order?

When will I receive my order?

Are taxes included?